About Jail Call Service

We know that Inmate Collect Calls are very expensive. Long distance collect calls from Jail or Prison cost even more! We can help you reduce those charges and help you stay in touch with your loved one at a more reasonable price. GlobalTel is a 100% verified, FCC registered and secure Telephone Company that specializes in low cost jail calls to inmates.

Many jails facilities charge up to $3.00 per minute for a normal 15 minute local call. However, when the call is long distance / out of state the rate by the minute varies dramatically higher. We have seen jail calls charged up to $5.00 per minute.

We provide your loved one with their own personal Local phone number that is linked to your Landline or Mobile phone number. They then add (the local number we provided) to their authorized calling list at the facility they are in.

The phone carriers in the facilities base the cost per call on how far you are from the facility. The closer you are the cheaper your calls. GlobalTel.com will provide you with a local number to the prison, this will now allow you to get the jail calls from you loved one for the lowest price possible.

Receiving cheaper international inmate phone calls from an inmate located in a U.S. based prison or jail is simple using our international inmate phone service. If you're currently receiving international collect calls from an inmate or prepaying for the international inmate phone calls from a U.S. based prison we can guarantee that you will save money on your international inmate phone calls.

Using the same technology that the inmate phone providers have been using for years to over-charge you on your international inmate phone calls, we now have the ability to route these inmate phone calls to your international landline or international mobile phone for 80% less than what you are currently paying for international calls from U.S. based prisons and jails today. We have many happy international customers receiving cheap international inmate calls in nearly every major country in the world today so whether you are looking to receive cheaper inmate calls in the U.K. Canada, Mexico, Spain, Peru or anywhere else around the world, we promise to do everything we can to reduce the cost of your international inmate phone bill.

While this may seem too good to be true, we assure you that it's very real and works very well for thousands of people just like you who decided they would no longer over-pay for their inmate phone calls. When you arrive in prison, you get a form on which you write down all the telephone numbers you want to call. Once completed, you hand it in to the guards’ office nearest your cell. You will be trying to clear numbers as early as possible and you may not have your possessions, in which case you will only be able to clear those that you remember. Try to memorize as many as you can beforehand – with all numbers stored automatically in mobile phones nowadays, you’ll be surprised how few you know off the top of your head.

Memorize important phone numbers, you need to write them down and get them cleared before you can use them. Some prisons also ask for the address for that person. Some prisons need the address for the phone numbers as well. In most instances you can make them up, but try to remember the first few lines of an address in case (don’t get too worked up about postcodes). Irritatingly (as it’s about the last address you’re likely to know) they often insist on your solicitor’s address – find it out before you go in.

As soon as you can, because of the above, get someone to send you all the phone numbers and addresses you will need in a letter. You could try to send it to yourself the day before your sentencing, but obviously it will not have your prison number so it may not get through – have another ready to be sent as soon as you know it.

On the first or second working day after you hand in the form with these numbers, they will phone up to check these people want to hear from you. So anyone that you really want to be able to talk to should make sure they are next to any phone line you are likely to want to use, for as much of the days as they can be. If the prison does not get an answer first time, they will rarely leave a message and are unlikely to try again. The form will simply arrive back with some numbers cleared and some not, and you will have to hand in another form a few days later.

Some prisons are lax and only check one or two numbers and tick them all off anyway. Apparently the more numbers you put on (maximum 20ish depending on prison), the less likely they are to bother checking all of them and just tick them off – so I’ve heard, may be a myth…

Putting mobile numbers in means the person is more likely to pick up when they do the checking, in the long term it’s not a great way to communicate with regularly (such as your wife). Many landlines enable you to forward the number to another one (including a mobile) and the additional cost sits with the payer of the landline bill, so if there is someone you speak to a lot who is willing to foot the extra bill (such as your wife), they can set it up so they automatically divert their landline to the mobile whenever they leave the house, and then you only ever pay the landline rate but can get hold of them whenever.

Prisons cannot listen in to conversations between you and your solicitor, whereas they can listen in to calls with your friends. If you want to clear a “legal” number you may be required to do so on a different form. Also the lawyer must actively call the prison to say that their number should be cleared for use on the system (you cannot just put them on your normal list of friends). So, if you do not want the prison to listen in on the call with the solicitors you should make sure that your solicitor is contacting the prison to get his number cleared at the same time that you are putting the number on your sheet. If you do not need privacy you can just list them as a “friend”.

UK Jail Calls are handled differently than U.S. Jail Calls.

Making calls from prison in England is a bit different than from prison calls in the U.S., the way you UK works is phoning people from prison (right from the start – no exceptions, no “one phone call allowed”) is by going to one of the public phones in the wing, which are operated using a special PIN number. This system has several hurdles you will need to overcome.

On arriving you will be given a PIN which you need to enter before making any phone calls. From the start, this system immediately throws up three issues:

The PIN system can work fine, or it can be absolutely atrocious. The potential for all these to go wrong in turn, accompanied by the difficulty in getting anything done in prison with the application form system (see previous page), can leave you stranded. I could not make a call for almost four weeks – this is long, certainly, but not unusually so. Be prepared for that. To take the above in turn: