GlobalTel is an international telecom services company based in Boca Raton, Florida, USA. GlobalTel Callback has sales organizations in more than 25 countries and serves callback customers in more than 200 countries. The telecom services offered include International Callback Service, Internet based VoIP calling card services, International SMS Messaging, iphone and Android App development, Bulk SMS DID Services for Carriers, Local Access DID Call Forwarding, call switching and international callback carrier services for resellers. All GlobalTel calling services allows customers to save on all their international long distance calls or to send SMS messages. International telephone rates are usually high in most countries, even with the current trend toward the privatization of government owned industries, many governments are still retaining control and are imposing heavy taxes on their local telephone industry in order to raise needed cash. Many countries continue to forbid competition for telephone service. GlobalTel capitalizes on the market created by these artificially high rates, by providing International Callback service, a simple method of connecting an overseas customer with a high quality, but lower cost phone call.
GlobalTel is a true "e-commerce" company, in that over 90% of its communications and transactions with its agents, customers and suppliers are by, through and based upon the Internet. Agents and customers enjoy online billing and customer service. GlobalTel finds its new customers though the World Wide Web. GlobalTel agents have websites designed so new International Callback customers can be informed and apply for service. Customers pay their bills by international credit cards and access current and past billing information online through secure Internet pages.
In June of 1991, the Company was founded by its President and CEO, Steven M. Williams. GlobalTel began as a true startup and for several years was solely a research and development company focusing on pc based interactive computer telephony services designed for switching voice calls. The services were marketed to international long distance telephone companies and to radio broadcast companies in the U.S and South America.
In 1992 the Company entered the international telecommunications market by entering into joint venture and product licensing agreements with companies in Brazil for its E-1 based call handling product.
In April of 1994, the Company acquired GLOBALTEL, a start-up callback operation founded in 1993. Four other telecommunications operations have been acquired since then including Intellisat, BestNet and Nergy.
For each of the years, 1995, 1996, 1997, 1998, 1999, 2000 and 2001, the Company was ranked in the top 100 by the South Florida Business Journal, in its annual "Fast Tech 40 List". In 1997 the Company positioned itself for rapid growth. New switching equipment was acquired. Additional multilingual personnel and new advanced technology for operations and billing systems were added.
In the December of 1997, the Company entered the US domestic long distance market by offering switching services to US domestic prepaid phone card distributors. This service continues to be a source of significant revenue for the Company.
In the spring of 1999, the Company moved its offices to a newer and larger location and again revamped and upgraded every phase of the operations with new switching technology, servers, additional personnel, billing and provisioning systems. These improvements increased the capacity of traffic and personnel productivity by twenty fold. In the Summer of 1999, the Company began marketing Direct Dial services. This service, known as Universal International FreePhone Numbers (UIFN) is available to every GlobalTel customer and has proven to be very popular. The service is being offered in additional countries, with new countries being added to the list each month.
The Company also developed and began marketing Prepaid calling cards, utilizing the callback switches. This service is marketed under the label of CALLMEBACK.NET. Both of these services are also a significant source of revenue for the Company.
In February of 2001, additional switches were installed, the latest International Callback switching equipment offered by CISCO, was added which enabled GlobalTel to offer VOIP service to it Customers. In 2007, the Company expanded again by moving to a larger office suite in a new office building and expanded it's Miami switching center for future growth.
By 2013 the Company has endured the ups and downs of over 22 years as a voice telecommunications operator. We continue to provide and develop new and useful telecom services to our ever changing customer base. We look forward to remain a provider of future of communications services in the new decade of mobile communications.
GlobalTel operates under the approval of the U.S. Federal Communications Commission (FCC) with a Section 214 license and maintains an IXC license from the Florida Public Service Commission.
Telecommunications is one of the largest industries in the world. It was estimated that world telecom revenues were $800 billion in 1996.The service revenue of the global telecommunications industry was estimated to be $1.5 trillion in 2010, corresponding to 2.4% of the world’s gross domestic product (GDP) U.S. companies control about 30 percent of the world trade in telephone services. GlobalTel's telecom services are used by ambassadors, consulate and embassy employees, trade promotion and other international organization officials, corporate executives, professional firms, export-import companies and others engaged in international business and travel.
On February 15, 1997, 69 countries that represent more than 90% of the world telecommunications revenue entered into a landmark World Trade Organization (WTO) accord. The WTO accord seeks to open telecommunications markets around the globe. The US became the first country to implement the agreement, when the US Federal Communications Commission (FCC), on November 25, 1997, agreed to make it easier for overseas telephone carriers and satellite operators to compete in the US. The FCC commissioner described the significance of the WTO Accord as "staggering". Consumers will see the benefits of competition through lower international calling rates and increased innovation. US domestic telecommunications companies will have enormous business opportunities as barriers to foreign markets are dismantled. The accord, which took effect on January 1, 1998, basically ends a 60-year tradition of telecommunications monopolies and closed markets.
"International Callback", was approved by the U.S. Federal Communications Commission in 1995, after opposition from several of the world's major carriers. GlobalTel uses high tech computer telephony switching to export US dial tones to every country. GlobalTel customers in over 200 countries make international calls to every country.
Low telephone rates are increasingly important in today's growing global economy. Low rates help strengthen the ties of family and friends, promote communication, unity and peace and make it easier to promote exports and improve trade balances between nations.